Adobe Creative Cloud for Teams gives you the world’s best creative apps and services in a single secure, integrated platform. Now your creative team can design incredible content for virtually any medium, boost productivity with tools that improve collaboration and brand consistency. Plus you can count on simplified license management and total control over your software to help your team stay focused on creating great work.
Automate customer chat with this powerful software and engage your clients via website live chats, Facebook Messenger, WhatsApp, Twitter and many more platforms. Provide effortless customer service!
Mindset is an authorised partner of Freshworks in Zimbabwe.
Why Use Freshchat for Customer Messaging?
Automate resolutions & reduce agent workload
Handle high volumes with ease
Increased customer service
Never leave a conversation incomplete
Effortless Integrations
Digitize your Interactive Voice Response (IVR) workflows
Are you failing to manage customer emails efficiently? Your email inboxes becoming chaotic? Freshdesk will bring order to your customer service and help delight your clients.
What is Freshdesk?
Freshdesk is an easy-to-use helpdesk software that enables support teams to handle customer conversations from multiple channels such as email, phone, chat, and social media. It also focuses on enabling cross-functional team collaboration to deliver exceptional customer support.
Mindset Communications is an authorised partner for Freshworks in Zimbabwe.
Benefits of Freshdesk
Easy management of tickets or queries via email
Team collaboration on ticket resolution
Deep performance insights/analytics
Wide variety of apps that integrate with Freshdesk
Ability to automate repetitive tasks and responses
Availability of web and self-service tools for clients
Consolidates all customer queries from many channels eg email, website, social media, etc
